Privacy Policy

Last updated: June 2023

This Privacy Policy outlines how Torona Link Ltd. collects, utilizes, maintains, and discloses information obtained from users (referred to as “Users”) of the website https://toronalink.com (referred to as the “Site”). This policy is applicable to the Site, as well as all the products and services provided by Torona Link Ltd.

Personal Information Collection

We may gather personal identification information from Users through various means, including, but not limited to circumstances when Users visit our website, register on the site, place an order, subscribe to our newsletter, respond to a survey, complete a form, or participate in other activities, services, features, or resources provided on our Site. Users may be requested to provide their name, email address, mailing address, phone number, and credit card information as appropriate. However, Users can visit our Site anonymously if they choose to do so. We only collect personal identification information from Users if they voluntarily submit such information to us. Users always have the option to decline providing personally identifiable information, except that it may restrict their participation in certain Site-related activities.

Non-Personal Information Collection

We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, computer type, and technical details about Users’ connection to our Site, such as the operating system used and the Internet service providers accessed, along with other similar information.

Web Browser Cookies

To enhance User experience, our Site may utilize “cookies.” These are small files that the User’s web browser places on their hard drive for record-keeping purposes and occasionally to track information about them. Users have the option to configure their web browser to reject cookies or receive alerts when cookies are being sent. However, please note that if Users choose to disable cookies, certain parts of the Site may not function properly.

How we use collected information

Torona Link Ltd. Internet Marketing collects and employs Users’ personal information for the following purposes:

  • To enhance customer service: The information you provide enables us to efficiently respond to your customer service inquiries and support needs.
  • To personalize the user experience: We utilize aggregated information to comprehend how our Users, as a collective group, utilize the services and resources available on our Site.
  • To improve our Site: The feedback you provide is utilized to improve our products and services.
  • To process payments: The information Users provide when placing an order is used solely to fulfill that specific order and is not shared with external parties, except to the extent necessary for order fulfillment.
  • To conduct promotions, contests, surveys, or other Site features: We send Users information that they have agreed to receive regarding topics we believe will be of interest to them.
  • To send periodic emails: We may use the email address provided by Users to send them information and updates pertaining to their orders. It may also be used to respond to their inquiries, questions, or other requests. If Users choose to subscribe to our mailing list, they will receive emails that may include company news, updates, related product, or service information, and more. If, at any time, Users wish to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email, or Users may contact us through our Site.

Information Protection

We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect your personal information, username, password, transaction details, and data stored on our Site. These measures are in place to prevent unauthorized access, alteration, disclosure, or destruction of your information.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to any third parties. However, we may share generic, aggregated demographic information that is not associated with any personally identifiable information about visitors and users with our trusted business partners, affiliates, and advertisers for the purposes mentioned earlier. In certain cases, we may engage third-party service providers to assist us in operating our business and the Site, or to carry out activities on our behalf, such as distributing newsletters or conducting surveys. Your information may be shared with these third parties for those specific purposes, provided that you have granted us your permission to do so.

Compliance with Children's Online Privacy Protection Act

Ensuring the privacy of young children is of utmost importance to us. Hence, we do not collect or maintain any information on our Site from individuals whom we are aware are under the age of 13. Furthermore, no part of our website is designed to attract individuals under the age of 13.

Compliance with the California Consumer Privacy Act (CCPA)

This Privacy Statement for Users in California provides additional information to supplement the details outlined in the above Privacy Policy. The following statement complies with the California Consumer Privacy Act (CCPA) and is applicable solely to Users who reside in the State of California.

Collection of Personal and Non-Personal Identification Information

We may collect the following categories of personal identification information from Users: name, email address, mailing address, IP address, telephone number, signature, account name, social security number, driver’s license or other state identification number, passport number, and credit card information.

In addition, we may collect non-personal information about Users’ internet activity, including browser name, computer type, technical details, operating system, internet service provider, browsing history, search history, and other interactions with websites or applications.

Third Parties

Occasionally, we engage third-party service providers to assist us in operating our business on our behalf, such as distributing newsletters or conducting surveys. We may share your information with these third parties for those specific purposes, provided that you have given us your consent. However, apart from these limited circumstances, we do not sell, share, rent, trade, or disclose your personal information to any third-party companies.

Users provide this information directly to our business or automatically through their interactions with our Site. We collect personal identification information for the business and commercial purposes described in the “How We Use Collected Information” section mentioned above.

Right to Access Your Personal Information

You have the right to access and request a copy of the personal information we hold about you. To access this data, please send a description of the information you would like to receive to info@toronalink.com. Please note that publicly available information is not considered personal information and is not covered by the CCPA.

Right to Be Forgotten

You can request the deletion of all your personal data at any time by contacting us at info@toronalink.com. However, please be aware that it is your responsibility to ensure the deletion of your personal data from other sources.

Right to Non-Discrimination for Exercise of Privacy Rights

You have the right to refuse to provide personal identification information without facing any discriminatory consequences. However, please note that this may limit your participation in certain activities on our Site.

Do-Not-Track (DNT) Requests

Currently, we do not respond to “do-not-track” requests from our Users’ browsers.

Do Not Sell My Personal Information

We do not sell, trade, or rent Users’ personal identification information to others, and we have not done so in the past 12 months. Nevertheless, Users can still opt-out and request that we do not sell their personal information in the future through the Do Not Sell My Personal Information link.

Compliance with the General Data Protection Regulation (GDPR)

This Privacy Notice for Users in the European Union (E.U.) supplements the information contained in the Privacy Policy above. The following Notice is in compliance with the General Data Protection Regulation (GDPR) and applies solely to data subjects (“Users”) who reside in the E.U.

Torona Link Ltd. is the data controller for the personal information Users provide. For general data protection queries, please get in touch with us at info@toronalink.com. For further information about Thrive Internet Marketing, please visit www.toronalink.com.

When we collect personal data

Torona Link Ltd. will only collect and use Users’ personal information in the following circumstances:

  • Where you have given us consent to process personal data for a specified purpose
  • Where we require your data to perform the contract we shall enter into or have already entered into with you
  • Where it is necessary for our legitimate interests or those of a third party, provided your interests or fundamental rights do not legally overrule these
  • Where we require your data to comply with a legal obligation

Why we collect and store personal data

We collect and use Users’ personal data for the purposes listed in the “How we use collected information” section above, provided we have your consent or are otherwise legally empowered to do so.

How you provide consent

Users provide consent by filling out contact forms on our Site. This consent allows us to share your information with our sister company, Rakson Insight, Inc.

We store all collected information for 90 days. We use this information for marketing purposes, to contact Users about our services. Thereafter, we will delete your information.

GDPR data protection rights

Users have eight (8) rights under the GDPR. Every User located in the E.U. is entitled to the following data protection rights:

  • Right to be informed: Anyone processing a User’s personal data must make clear what data is being processed, why and who else this data may be shared with.
  • Right to access: Users have the right to see what personal information is being held.
  • Right to rectification: A user’s data must be able to be corrected or amended if incorrect information is being held by the company.
  • Right to erasure: Also called the “Right to be Forgotten,” this right dictates that, at any time, Users may contact us at info@toronalink.com to request that we delete all personal data.
  • Right to restrict processing: Users have the right to request a temporary halt to the processing of personal data, such as in the case of data being corrected or a dispute in a legal case concluded.
  • Right to data portability: Users may request any personal data supplied to the company be provided back to them in a simple, structured and machine-readable format.
  • Right to object to processing: A User has the right to object to any further data processing that falls outside the parameters of the primary purpose for which the data was collected.

Right to avoid automated decision-making: Users may not be subject to any decision based solely on automated processing, including profiling.

International Data Transfers

Torona Link Ltd. is a Canada – based company situated outside the European Economic Area (EEA). Consequently, we share data with a third party, Rakson Insight, Inc., which is also located outside the EEA.

During all international data transfers, we adhere to the guidelines set forth in the Data Protection Act 2022. Our collection, storage, and utilization of personal data obtained from Users in the E.U. are governed by the GDPR practices specified in this Privacy Notice.

By utilizing our Site and providing your consent, you also give your consent to the transfer of your personal data to data processors located in countries outside the EEA.

Withdrawing Your Consent

In situations where we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time. To withdraw your consent, please contact us at info@toronalink.com.

If you have provided consent for your information to be shared with a third party and you wish to revoke this consent, kindly reach out to the third party directly to initiate the withdrawal process.

Contacting the Appropriate Authority

If you have any concerns or complaints about our company or the Site that you believe have not been adequately addressed, you may contact the Information Commissioner’s Office (ICO) at the following:

Phone: 1-800-267-0441 (Toll-Free)

Email: general@oic-ci.gc.ca

Please note that the contact information provided is for the Information Commissioner’s Office (ICO).

Changes to This Privacy Policy

Torona Link reserves the right to update this privacy policy as deemed necessary. In such cases, we will modify the updated date at the bottom of this page. We encourage Users to regularly review this page to stay informed about how we safeguard the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and stay informed of any modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, kindly refrain from using our Site. Your ongoing use of the Site subsequent to any changes made to this policy will be regarded as your acceptance of those changes.

Contact Us

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, kindly refrain from using our Site. Your ongoing use of the Site subsequent to any changes made to this policy will be regarded as your acceptance of those changes.

Torona Link Ltd
Website: https://toronalink.com
Address: 70 Billingsgate Crescent, Ajax, ON, Canada
Phone: 604-999-7624
Email: info@toronalink.com

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